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Offering you a complete choice of services which include convox android dailer, ivr software, call center dialer, progressive dialer, predictive dialer and call center solutions in omni channel.
ConVox Android Dailer
  • ConVox Android Dailer
  • ConVox Android Dailer
  • ConVox Android Dailer

ConVox Android Dailer

Product Price: Rs 600 / PieceGet Best Price

Minimum Order Quantity: 3 Piece

Product Details:
DeploymentOnline / Cloud-based
EditionSingle User
License DurationLifetime
Download OptionFree trial & download available
BrandConVox
Key FeaturesOutbound Dialer, Call Recording
Supported PlatformsAndroid
Languages SupportedEnglish, Hindi
ApplicationAndroid Dailer
LanguageEnglish
Service Typeinbound,Outbound dialer

ConVox Android Dialer

ConVox app for your call centre don't need a complex and costly call centre set up to manage your Tele-Calling. Just download an Android App and it will do everything for you. You can improve you sales numbers and get the best output from your Tele-Calling team. Team leaders can use advance web based monitoring and reporting tools to access the live feedback of your teams performance. Features included here are Centralized monitoring of your, agents,online/offline mode i.e.Agent can operate without connecting to the server, Synchronized update facility in Centralized Server, Real time sales and attendance monitoring, Multi location management facility, 100% recording of all agent communication, Best suited for "work from home" agent, comprehensive reporting with graphical representation.



How it works

Agents download an Android App in their Mobile/ Tablet. They login in centralized server through this App. Once logged in, they get the data from the server. Agent can see the customer details on the screen and start making calls. When call is completed, agent dispose the call (like Call Back, Sales, Not Interested etc.) and moves to next call.
Administrator logs in the server. He can see the dash board with live status of calling agents and active phone number lists. He can take live reports of calls done, agent performance, recordings, calling list performance or dispositions. He can also upload the calling list or force logout any agent.



Live Monitoring



Additional Information:

  • Pay Mode Terms: L/C (Letter of Credit),T/T (Bank Transfer),D/P,D/A
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Ivr Software
  • Ivr Software
  • Ivr Software
  • Ivr Software

Ivr Software

Product Price: Rs 600 / MonthGet Best Price

Product Details:
Support Various DiallingYes
BrandConvox
Service LocationIndia
Service DurationAs per Customer Requirement.
Communication LanguageAny Language
Type Of ProcessInbound
Usage/ApplicationHealthcare, Banking & Finance, Retail, Marketing
LocationIndia
Manpower RequiredNo manpower Required
Type Of CallsIVR Software
Appointment Booking Systemavailable
Complaint Booking Systemavailable
What is IVRS?

IVRS Software technology that is being widely used by various industries to automate the call handling system.

  • In telephony interactive voice response or IVR is phone technology that allows a computer to detect voice and tone using a normal phone call.
  • The IVR system can respond to caller with prerecorded or dynamic generated audio to further direct callers on how to proceed.
  • IVRS Software systems can be used to control almost any function where the interface can be broken to a series of simple menu choices.
  • Once constructed IVRS Software systems generally scale well to handle large call volumes.
Features of Interactive Voice Response System
  • With IVRS Software systems, multitasking and multi-threading facility leading to simultaneous handling of 4 analog channels or 30 digital channels or more channels
  • Detecting an incoming ring and automatically establishing connection in response to the ring signal.
  • Capable of working round the clock throughout the year.
  • Multiple language support with user configurable channel specific language.
  • Work with all type of exchanges on voice lines or trunk lines with any telecom operator of Land-line Network and cellular phone network.
  • Provides call statistics and customized report.
  • ODBC support for accessing all kind of standard database.
CTI/ VRS Solution Development

We have developed customized IVRS solution for various industry segments like

  • Petroleum Booking and Distribution (Indian Oil, HPCL) For downloading pdf
  • Payment Gateway Interface System (Bill Desk)
  • University Information System (Central University)
  • Appointment Booking System for Doctors (L V Prasad Eye Institute)
  • Cinema ticket Booking system (Prasad I -MAX) For downloading pdf
  • Order Booking System(Indian Immunologicals Limited)
  • Information system for farmers (I Kisan)
  • Product Promotion Contests (Godrej)
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Call Center Dialer

Call Center Dialer

Product Price: Rs 5,555 / PieceGet Best Price

Product Details:
LocationIndia
WirelessYes
Type of ProcessDomestic and international
Call RoutingAvailable
Monitoring ToolsAvailable
Agent performance ReportsAvailable
ConVox Call Center Dialer presents a platform for Inbound/ Outbound/ Blended Call Center. ConVox can be used for domestic (Analog/ ISDN trunk lines) and international (Using VoIP trunks) call centers. ConVox redefines the way a traditional call center works with the effective use of VoIP technology. Users get all the feature of advance call center and much more for a much lower price than traditional call centers. With completely web based management you can operate your call center from anywhere from the world. Reports can be customized to any extent to exactly sute your process.

Features

  •  ConVox is a modular solution consist of Switching, Application and Database servers are on single server or multiple servers, based on load requirements.
  •  ACD (Automatic Call Distributor) is an integrated module provid-ing state-of-the-art inbound call routing capabilities to multiple agents based on business rules.
  •  Preview Dialing Feature providing Auto dialing from screen as per requirement by user. This features facilitates agent to view the details of number to be dialed.
  •  Predictive Dialing is based on pacing ratio.
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Progressive Dialer
  • Progressive Dialer
  • Progressive Dialer

Progressive Dialer

Product Price: Rs 1,700 / PieceGet Best Price

Product Details:
System Version3.2
Usage/ApplicationAuto Dialer Solution
Installation Service NeededYes
Service Location/CityIndia
Progressive dialers simply do, is that they auto-dial numbers one after the other, so that an agent does not have to manually dial the numbers. The dialer waits till an agent becomes free, and then progresses onwards to dial the next number on behalf of the agent. System will pop up the call information to the agent at the same time the number will be dialed automatically i.e., when agent is ready, CRM will be popped up immediately call will be initiated to agent once answered, call will be connected to customer number. On completing the previous call (or moving from "Wrap-up" to "Go ready") the system automatically dials the next number on the list. This removes the wait time between calls and can improve productivity significantly.

Features

  •   Progressive dialing can deliver big results.
  •  More productivity per agent = More leads
  •  This type of dialing streamlines the calling process by automatically dialing the next contact in the queue the moment the current call is complete.
  •  This gives you the most speed coupled with the professionalism of preview dialing.

 

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Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer
  • Predictive Dialer

Predictive Dialer

Product Price: Rs 2,000 / PieceGet Best Price

Product Details:
MaterialCall Center Dialer
BrandConVox
LocationIndia
Usage/ApplicationClick to call dialer
Trunk Line ConnectivityPRI
WirelessYes
Deepijatelecom provides Next Generation Technology for your Inbound Call center software/ Outbound call center software/ Blended Contact Center Solutions Preview Dialer, Predictive dialer .
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Call Center Solutions in Omni Channel
  • Call Center Solutions in Omni Channel
  • Call Center Solutions in Omni Channel
  • Call Center Solutions in Omni Channel

Call Center Solutions in Omni Channel

Product Price: Rs 2,500 / MonthGet Best Price

Minimum Order Quantity: 1 Month

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Product Details:
Type Of ProcessOutbound
Shift Timings24/7
BrandConVox
Type Of CallsDomestic
Location/CityPan India
ConnectivitySpic,GSM,PRI
Service LocationAll over India
Usage/Applicationintercom
Service Duration24 hurs
Communication LanguageEnglish & Hindi
Call Center Solution is Suitable for Incoming & Outgoing Process, IVR Enabled Contact Centers, Customer Service Agency, BPO,KPO, Debt Collection, Insurance Marketing, Customer Surveys and Loyalty Programs.

Additional Information:

  • Production Capacity: 200 seats
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Conference Solution setup charges

Conference Solution setup charges

Product Price: Rs 15,000 / HourGet Best Price

Product Details:
BrandConVox
Usage/ApplicationAudio Conference Solution (Meetingkaro)
FeaturesLive monitoring Screen, Mute option, Hangup, Hand Raise, Dial out from interface, mobile friendly
I Deal InNew and Second Hand
Wall Mount Speaker NeededNo
Providing technically advanced and efficient scheduling tools for event organizers and attendees to help them make valuable connections at any event. Secure & Premium Audio Conferencing Solution for Businesses.
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GSM Auto call Dialer

GSM Auto call Dialer

Product Price: Rs 700 / PieceGet Best Price

Product Details:
Usage/ApplicationGSM based Auto dialer
BrandConVox
LocationIndia
Type of Processdomestic Inbound and Outbound
Call SchedulingAvailable
Process MonitoringAvailable
Agent performance ReportsAvailable
Agents working Hours ReportAvailable

Auto Dialers supplied by Deepija Telecom are high quality automated dialing software for a wide variety of voice message broadcasting needs. Auto Dialers dial telephone numbers and either initiate a phone conversation with OR play a recorded message to your customers, partners, constituents, or community, etc.

 

FEATURES

• Facilitates automatic dialing with a single click.
• Provides Live call transfer & Voice message for any response.
• Offers Record and voice broadcast in your own voice.
• Detects human pick up and answering machine.
• Sets or schedules broadcast time, auto reschedule.
• Initiates automatic retry for busy line or no answer.
• Saves/restores call list, import or copy-paste call list.
• Automatically schedules call for next day if calls not finished.
• Text-to-speech engine for customizing each phone call.
• Imports phone numbers from Excel sheet or Text file or from external database or from internal database.

BENEFITS

• Easy to use, flexible, reliable, and affordable;
• Easy to Install, Operate, and Upgrade;
• Improves your Corporate communication system;
• Increases productivity through automation of routine outbound calls;
• Increases up-sell and cross-sell opportunities;
• Ensures rise in customer loyalty with reminders and notices; &
• Enables automated voice calls from computer to regular phones, based on VoIP technology.

Auto Dialer's greatest advantage is that it allows you to complete a marketing call campaign or survey OR a business broadcast in a efficient manner while reducing costs and time investments.
Get Best Price Of GSM Auto call Dialer For Rs.700/-

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Call Center Software

Call Center Software

Product Price: Rs 666 / PieceGet Best Price

Product Details:
Service Location/CityIndia
Usage/ApplicationCall center Auto dialer
Software Version3.2
BrandConVox
Type of Process : Inbound & outbound dialer, Predictive & preview.
Type of calls: Domestic and international.Service Location : India.Available features : Inbuilt Voice Logger(Voice Recording),Call routing.


Call Center SoftwareCall Center Software is a suite of tools that enable contact center managers and agents to effectively serve their customers. Most modern software platforms include automatic call distribution, interactive voice response, workforce management and optimization, a dialer for outbound communications, integration with Customer Relationship Management (CRM) systems, multichannel queues to handle different kinds of customer communications, and reporting.

Features

  • ConVox is a modular solution consist of Switching, Application and Database servers are on single server or multiple servers, based on load requirements.
  • Integrated CTI Server Inbuilt features, agent screen pop-up’s based on caller ID received and IVRS interaction of caller.
  • Preview Dialing Feature providing Auto dialing from screen as per requirement by user. This features facilitates agent to view the details of number to be dialed.
  • Predictive Dialing is based on pacing ratio.
  • ACD (Automatic Call Distributor) is an integrated module provid-ing state-of-the-art inbound call routing capabilities to multiple agents based on business rules.
  • Integrated Voice Logger Application server has inbuilt voice logging. All the incoming and outgoing calls are rec-orded. Applicable per setup.
  • Scalability Solution can be scaled from 5 seats to 1000+ seats by using multiple servers.
  • Disposition management feature provides the ability to set and assign various disposi-tions as per business requirement
  • Reporting feature allowing access to various reports generated by system.
  • Multiple Processes Feature allowing multiple processes within same server. Outbound Campaigns, Inbound pro-cess or blended. All can exist together.
  • SMS and Email configuration is easier to define multiple templates and link those templates to particular disposition. Closing the call with that disposition will send the SMS to Customer Primary Number and email will send to the E-Mail ID available in the CRM fields.
  • Sending SMS manually from CRM is also possible - Manual SMS option at process level can enable this feature for agents.
  • Channel Restriction Channel Restriction is available at Process Level in Predictive Mode, we can define number of channels per process. System will allow only that number of channels to dial the number for that process irrespec-tive of total available channels.

 

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