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Omni Channel Contact Center Solution
Offering you a complete choice of services which include omnichannel contact center solution.
Omnichannel Contact Center Solution
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Product Details:
| Type Of Process | Inbound |
| Features | Automatic Call Distribution |
| Deployment | On-Premises |
| Type Of Calls | Domestic |
| Integration | Social Media Integration |
| Location/City | Pan India |
| Manpower Required | above 100 |
| Communication Language | English & Hindi |
| Industry | E-commerce |
Omni Channel Contact Center Solution from ConVox enables customers to opt for Communication on their preferred channel like Voice, Chat, Email, WhatsApp & Social Media. It presents a unified view of customers, history and issue tickets from all channels for ease of management and improves speed of resolution. Omni-Channel Ticketing Call Center Solution is designed to streamline your customer service operations, enhance customer satisfaction, and boost efficiency.
ConVox’s omnichannel call center solution enables communication across all popular channels like voice, chat, social media, and email from a single user interface. It presents an integrated view of all channels for ease of management and maximum utilization of resources.
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